Candidate Feedback Form We value your feedback! Thank you for taking the time to complete this short survey. Your experience matters to us and your responses will help us improve the booking and assessment process for future candidates. This survey will take around 3–5 minutes to complete Please note: This survey is anonymous and only relates to assessments you completed through Aspen Medical.1. What was the name of the clinic you attended for your assessment?(Required)This helps us understand which medical centre you visited as part of your booking with Aspen Medical.2. How did you make your appointment?(Required)Please select the method you used to book your assessment. Online (via a booking link or portal) By Phone By Email Someone booked it for me (e.g., employer or coordinator) Other (please specify): 2. How did you make your appointment? (other ans)(Required)3. How easy was it to book your appointment using this method?(Required)Very difficultSomewhat difficultNeutralSomewhat easyVery easyPlease tell us what made the process difficult.(Required)4. Which part of the booking process was most important to you?What mattered most when arranging your appointment? Ease of use (simple and straightforward) I was able to get an appointment quickly Clear information about services or availability Appointments were available at a location near to me I was able to book the appointment online I was able to speak to someone about making an appointment 5. How would you rate the communication you received before your appointment?(Required)This includes confirmation emails, instructions, reminders, and support leading up to your appointment.Very PoorPoorFairGoodExcellent6. Were you satisfied with the appointment location and availability? Yes – both location and timing suited me No – I had trouble with the location No – I had trouble with the available times No – I had trouble with both Other (please specify): 6.Other Ans(Required)7. How would you rate your overall experience at the clinic?(Required)Please consider how you were treated, how smoothly the process went, and your comfort during the appointment.Very PoorPoorFairGoodExcellent8. Did you experience any issues or frustrations during the booking or assessment process?(Required)9. What worked well for you during the booking and assessment process?(Required)10. Is there anything we could improve to make the experience easier or more supportive for you?(Required)We appreciate you taking the time to share your thoughts. Your responses help us improve the service and make the process smoother and more supportive for all candidates. If you have any final comments, feel free to include them below:Thank you for your feedback!
